The present "Terms and conditions" apply to the legal operations relating to the products marketed to its customers by SARL DIRECTECK within its internet boutique.
The following words or expressions shall have the following meaning:
Internet boutique - shall designates Internet Boutique site on which the Products are presented and sold to customers
Order - Shall designated the sales contract concluded between SARL Directeck and the customer of Internet Boutique
Product sheet - shall designated the information about the Product sold by SARL Directeck in its Internet Boutique
Service - shall designated the sold of a product by SARL Directeck to the customer of its Internet Boutique
Transaction - shall designated all bank operation, secure treatment, authorizations and agreements relating to the payment of the price of the products ordered by credit card
ARTICLE 1 - OBJECT
The present Terms and Conditions are to define the terms and conditions of SARL Directeck offers and sells its products to its customer.
This Terms and Conditions will prevail over all the other conditions appearing in any other documents, except preliminary, express and written exemption.
ARTICLE 2 - ACEPTANCE OF TERMS AND CONDITIONS
The customer acknowledges having read, at the time of placing an Order, these terms and conditions of sale and expressly accept them without reservation.
The present Terms and Conditions govern the contractual relations between SARL DIRECTECK and its customer, the two parts accepting them without reserve.
ARTICLE 3 - PRODUCTS
Most of the products offered by SARL Directeck to its customer is available. However, all product marketed by SARL Directeck may or may not necessarily be sold online.
ARTICLE 4 - ORDER
The system of automatic registry are considered as a proof of the nature, content and date of the Order.
SARL Directeck will confirm the acceptance by sending a confirmation message at the email address that the customer have given. The sale will not be concluded until the sending of the order confirmation.
SARL Directeck reserve the right to refuse or cancel any order from a customer in case of insolvency or in the event of a failure to pay the order concerned or a previous delivery or a dispute relating to the payment of a previous order.
The mention indicated by the customer when entering information to his order engage only the customer. SARL Directeck cannot be responsible for error committed by the customer (for the delivery address, billing address) and delay of delivery or inability to deliver the products ordered that these errors could engender.
ARTICLE 5 - DELIVERY
After the confirmation of the order and subject to the payment, SARL Directeck undertakes to deliver to its customer the product ordered to the delivery address within 4 to 8 days, except for manufacturing on measure (delay are more long)
All the product stipulated in the orders placed to SARL Directeck are destinated for a personal use of the customer or recipient whose name is mentioned at the address of delivery.
In this case, the customer agrees to settle upon receipt, all taxes, duties and other charges present and future due for the delivery of said products themselves. The responsibility of SARL Directeck can not at any time be engaged in this respect.
The customers or recipient of the products are prohibited any partial or total resale of the products.
The delivery will be made by carrier according the destination and type of parcel. Contact us for more information and for tracking of your parcel.
The delivery cost are depending of the department and the weight. Attention: delivery only on ground floor, delivery in floor at the good will of the carrier.
In case of late delivery exceeding seven (7) days, the customer can be if he wish and except major case, denounce the contract of sale by registered letter with acknowledge receipt. This right must however be exercised within sixty (60) days working from the date of the delivery initially provided for in the contract.
At the reception of the product ordered, the customer or the recipient must check the good functioning of the delivery goods and take acknowledge of the use instructions that is provided.
In the event that one or more of the Products ordered are missing or damaged, the customer or the recipient must make any reservations to the deliverer. The customer must check the number of packages and their condition and make reservations if necessary on the form at the time of delivery.
In case of apparent defects, the customer has the right of return under the conditions provided in the instructions for use of the property.
For reasons of availability of the Products ordered, an Order may be the subject of several successive deliveries to the customer.
In the event that the customer would like the Products ordered to be delivered to two different addresses, it will be necessary for the latter to pass 2 separate Orders.
ARTICLE 6 - RIGHT OF WITHDRAWAL
The customer has a period of 14 days from receipt of the products ordered to return to SARL DIRECTECK against exchange or refund. In this case, the customer will have to return the new, intact Products, accompanied by all the possible accessories, instructions of use and documentation to the following address: DIRECTECK - 56 rue des Foisses - 63170 Aubière - France.
In case of exercise of the right of retraction, SARL DIRECTECK undertakes to refund the sums paid by the customer, without charge, except for the return costs.
The refund is due within a maximum of 14 days.
ARTICLE 7 - PRICES
The price is expressed in euro.
The price indicated on the Product Sheets does not include the costs inherent to the transport.
The price indicated in the order confirmation is the definitive price, all taxes included and including VAT. This price includes the price of the Products, the costs of handling, packaging and storage of the Products, transport costs and commissioning.
ARTICLE 8 - PAYMENT
The price charged to the customer is the price indicated on the order confirmation sent by SARL DIRECTECK.
The price of the Products is payable in cash by one of the means of payment offered on the site on the day of the actual order.
The Order validated by the customer will only be considered effective when the secure bank payment center has given its agreement on the transaction and, if applicable, after acceptance of the assumption of risk by the insurer.
ARTICLE 9 - APPLICABLE LAW
These general conditions of sale are subject to French law.
ARTICLE 10 - LIABILITY
SARL DIRECTECK can not be held responsible for damages of any kind, whether tangible or intangible, which could result from a malfunction or misuse of the Products marketed.
The liability of SARL DIRECTECK will, in any case, be limited to the amount of the order. In case of difficulties in the application of this contract, the customer and SARL DIRECTECK reserve the possibility, before any action in court, to seek an amicable solution.
Otherwise, for business customers, the Commercial Court of Clermont-Ferrand is the only competent, whatever the place of delivery and the method of payment accepted.
ARTICLE 11 - GUARANTEE
In any case, SARL DIRECTECK can not be held liable for non-compliance with the regulations and laws in force in the country of reception. The liability of SARL DIRECTECK is systematically limited to the value of the Product in question determined at the date of its sale and this without recourse to the brand or the company producing the product.
The customer can contact the customer service by telephone +33 4 73 91 24 97 or 06 07 94 17 42 or by mail to the address firstname.lastname@example.org.
ARTICLES 12 - LEGAL INFORMATION
The information of the personal information collected for the purposes of the distance selling is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and contracts of guarantee. The lack of information leads to the non-validation of the Order.
In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale Informatique et Libertés (CNIL).
The customer has (Article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise. In addition, SARL DIRECTEK undertakes not to communicate, free of charge or with consideration, the details of its customers to a third party.
ARTICLES 13 - SPECIAL CONDITIONS
In case of withdrawal we will refund the order except for transportation costs to and from your stay.
In the event of late payment, in accordance with Article L 441-6 of the Commercial Code, an indemnity calculated on the basis of three times the legal interest rate in force and a lump sum indemnity for expenses will be payable. recovery of 40 euros.